Terms of service
Welcome to Wild Goose Collective. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site.
1. About Us
Wild Goose Collective is an initiative of The Harbour at Riondel that offers artwork, handcrafted goods, and coffee created by artists and makers connected to our community. Proceeds help sustain our artists and support the ongoing work of hospitality, creativity, and discipleship at The Harbour.
2. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your province or territory, or that you have permission from a parent or guardian to use this site.
You agree not to use our products or services for any unlawful purpose or in violation of applicable laws.
3. Product Information
We make every effort to accurately display our products, including colours, descriptions, and dimensions. Because many of our items are handcrafted, each piece is unique and may vary slightly from photographs or descriptions.
Original artwork, pottery, and other handmade goods may contain natural variations that reflect the creative process.
4. Pricing
All prices are listed in Canadian dollars (CAD) unless otherwise noted.
Prices are subject to change without notice.
5. Orders
We reserve the right to refuse or cancel any order if we suspect fraud, pricing errors, inventory inaccuracies, or other circumstances beyond our control.
If an order must be cancelled after payment has been received, a full refund will be issued.
6. Payment
Payments are processed securely through Shopify's payment providers. We do not store your payment information.
7. Shipping
Shipping times are estimates and may vary depending on destination, carrier delays, weather, or customs processing.
Customers are responsible for providing accurate shipping information. Additional shipping costs resulting from incorrect addresses may be the responsibility of the customer.
8. Returns and Refunds
Please refer to our Refund Policy for complete details regarding returns, exchanges, and refunds.
Because original artwork and handcrafted items are unique, some products may not be eligible for return unless they arrive damaged or defective.
9. Intellectual Property
All artwork, photographs, logos, written content, and designs on this website are the property of Wild Goose Collective or their respective artists unless otherwise stated.
These materials may not be copied, reproduced, distributed, or used without prior written permission.
10. Limitation of Liability
Wild Goose Collective and The Harbour at Riondel are not liable for any indirect, incidental, or consequential damages arising from the use of this website or our products, except where required by applicable law.
Our maximum liability shall not exceed the purchase price of the product in question.
11. External Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those websites.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date.
14. Contact Us
If you have any questions about these Terms of Service, please contact us through our Contact page or by email at:
wildgoosecollective@gmail.com
Thank you for supporting the artists and mission of Wild Goose Collective.